Workflow Notification Template Customization

Item Key : WFMAIL
Item Key Name : System mailer
Purpose : Message templates which will be used by other workflow notifications.

Create a custom version of the Standard System Mailer Workflow

1. Open the System: Mailer
2. Save it as XXSYSML
3. Open its wft in textpad and search and repace WFMAIL by XXSYSML
4. Now open this XXSYSML.wft file and change the Name of Workflow from "System: Mailer" to "XX System: Mailer"
5. Now you can modify the templates within this workflow as desired.
6. Now, go back to your PO Approval Workflow and attach a new attribute of name for FYI, #WFM_OPEN_MAIL_FYI
7. Make the value of this attribute point to custom version of "System: Mailer" template

Setting Up Notification Mailers

Please click here for Setting Up Notification Mailers